An AI Receptionist and AI Assistant for Insurance Agencies
Awava sets up an AI receptionist that answers your agency’s phone 24/7, takes the details for a quote request and books a call with a licensed agent, and replies to every web lead in seconds, plus a website built so people shopping for insurance find you. It never quotes or binds coverage. The AI Receptionist is included in AI Pro ($1,997 setup plus $397 a month), or $97 a month added to the Website or Core plan.
Or call (978) 630-7976 right now: an AI answers. That’s the demo.
Live demo: a missed call from someone shopping for a quote.
Someone shopping for a quote calls several agencies, and books the first that answers.
People shop insurance when a renewal jumps or they buy a car or a home, and they call several agencies at once. If your line is busy with a claim or a service call, that quote goes to someone else.
WHERE AGENCIES LOSE POLICIES
- Quote calls missed while you’re helping a client.
- Web quote requests that wait for a reply.
- Renewals that come and go without a review call.
- Clients with only one policy who never hear about the others.
Six jobs an AI employee can take off your plate.
Each one is set up for you and runs on its own. You see the booked work and a short summary, not another app to check.
MORE REVENUE
Quote calls answered
Shoppers who call several agencies reach a live answer at yours, and a call with a licensed agent gets booked.
TIME BACK
Quote intake
The AI collects the basic details you choose before the call, so your agent can compare options right away.
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Renewal reviews
Clients get a check-in before each renewal, which is your best chance to keep them when rates move.
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Rounding out accounts
Single-policy clients hear about the other lines you write, at a sensible time.
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Quote follow-up
Every quote that hasn’t been accepted gets a follow-up until the client decides.
MORE REVENUE
Reviews and referrals
Happy clients are asked for a Google review after they sign up or after a smooth claim.
A website built for the searches that turn into quotes.
Every Awava site is custom: your agency, the lines you write and the states you’re licensed in. It is written so Google and AI assistants can tell exactly what you offer and where. See example builds
- A page for each lineAuto, home, life, business or whatever you write, each with its own title and FAQ.
- Carriers you representSo shoppers know you can compare options for them.
- Quote requestA short form that goes straight to your AI assistant and your team.
- Agent biosWho clients will talk to, and the states you’re licensed in.
- ReviewsYour Google reviews, shown where people decide.
Every call, text and form answered, booked and followed up.
Installed, connected to your number and website, and managed for you.
AI Receptionist
Answers every call 24/7, takes quote details and books a call with a licensed agent. It never quotes or binds coverage.
How it worksAI Lead Follow-Up
Replies to every web and social quote request in seconds and follows up until a call is booked.
How it worksMissed Call Text Back
If the line is busy, the caller gets a text from your number within seconds, before they call the next agency.
How it worksGoogle Review Automation
Asks happy clients for a Google review after they sign up or after a smooth claim.
How it worksWork from the customers you already have.
Pre-written texts and emails for insurance agencies. Edit them or send as is. About campaigns
- Renewal reviewsA check-in before each renewal to offer a policy review.
- Quotes that went quietA follow-up on every quote that hasn’t been accepted.
- Cross-sellA note to single-policy clients about the other lines you write.
Three plans. Month to month.
All plans cancel with 30 days’ notice. The setup or build fee is charged once.
- Website · $2,497 one-time + $29/moThe custom website, hosted and managed.
- Core · $1,297 setup + $297/moThe website plus missed call text back, review requests and one lead inbox.
- AI Pro · $1,997 setup + $397/moEverything in Core plus an AI agent that answers every lead in seconds and the AI Receptionist for live calls.
- AI Receptionist on Website or Core · $97/moLive 24/7 call answering, added to either plan.
Questions insurance agencies ask us.
Call-recording and texting rules where you work.
An AI receptionist works in every state, but the rules on recording calls and sending sales texts differ. Each state page links the statutes and shows how Awava sets things up there. Weighing a live answering service instead? See AI receptionist vs answering service.
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