FOR MED SPAS AND AESTHETIC CLINICS

An AI Receptionist and AI Booking Assistant for Med Spas

Awava sets up an AI assistant that answers your med spa’s calls, texts, Instagram and Facebook messages day and night, answers questions about treatments and pricing you approve, and books consultations and appointments, plus a website built so people searching nearby find you. It never gives medical advice. The AI Receptionist is included in AI Pro ($1,997 setup plus $397 a month), or $97 a month added to the Website or Core plan.

Or call (978) 630-7976 right now: an AI answers. That’s the demo.

Awava • Lumen AestheticsText message · SMS

Live demo: an evening message from someone asking about a treatment.

WHAT IT COSTS YOU

Most people ask about a treatment when you’re closed.

Clients research treatments at night and on weekends, then message the spa that answers. When your team is with clients all day, those messages sit until tomorrow, and by then they’ve booked somewhere else.

WHERE MED SPAS LOSE CLIENTS

  • Instagram and Facebook messages that wait until morning.
  • Calls missed while your team is with clients.
  • Consultations that never turn into a booked treatment.
  • Clients who are due for their next appointment and never hear from you.
WHAT AI DOES FOR YOU

Six jobs an AI employee can take off your plate.

Each one is set up for you and runs on its own. You see the booked work and a short summary, not another app to check.

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After-hours messages

Instagram, Facebook and text inquiries at night and on weekends get answered in seconds and booked, while the client is still interested.

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Consultation to treatment

Clients who had a consultation but didn’t book get a friendly follow-up with an easy way to schedule.

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Rebooking on schedule

Clients get a reminder when they’re due for their next treatment, on the timing your providers set.

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Memberships and specials

Past clients hear about specials, events and memberships by text, without your team sending them by hand.

TIME BACK

The questions you answer all day

Downtime, prep, how long a treatment takes and your published pricing get answered from the answers you approve.

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Reviews after visits

Happy clients are asked for a Google review, which is what new clients read first.

THE WEBSITE

A website that books treatments, not just shows them.

Every Awava site is custom: your brand, your providers, your treatments and your location. It is written so Google and AI assistants can tell exactly what you offer and where. See example builds

  • A page for each treatmentInjectables, lasers, facials, body treatments or whatever you offer, each with what to expect and an FAQ.
  • Provider biosCredentials and experience for each provider, so clients know who they will see.
  • Before and after galleryReal results, shared with your clients’ permission.
  • Memberships and specialsWhat you offer and how to join, on a page you can update.
  • Online bookingBook a consultation or treatment from any page, on a phone.
CAMPAIGNS

Work from the customers you already have.

Pre-written texts and emails for med spas. Edit them or send as is. About campaigns

  • Rebooking remindersA reminder when a client is due for their next treatment.
  • Consultations that didn’t bookA friendly follow-up after a consultation.
  • Specials and eventsA message to past clients when you run a special or an event.
PRICING

Three plans. Month to month.

All plans cancel with 30 days’ notice. The setup or build fee is charged once.

  • Website · $2,497 one-time + $29/moThe custom website, hosted and managed.
  • Core · $1,297 setup + $297/moThe website plus missed call text back, review requests and one lead inbox.
  • AI Pro · $1,997 setup + $397/moEverything in Core plus an AI agent that answers every lead in seconds and the AI Receptionist for live calls.
  • AI Receptionist on Website or Core · $97/moLive 24/7 call answering, added to either plan.
FAQ

Questions med spas ask us.

A website on its own is $2,497 one-time plus $29 a month for hosting and management. The Core plan includes the website plus missed call text back, review requests and one lead inbox for $1,297 setup and $297 a month. AI Pro adds an AI agent that answers every web and social lead plus the AI Receptionist for $1,997 setup and $397 a month; on Website or Core the AI Receptionist is $97 a month. Full details are on the pricing page.
No. It answers the questions you approve, such as what a treatment is, how long it takes and your published pricing. Anything about a client’s health, candidacy or results goes to your providers at the consultation.
Yes. With AI Pro, messages from Instagram, Facebook and Google come into the same inbox as your texts and calls, and the AI replies in seconds and books the appointment.
Yes. Awava is founder-led from Central Massachusetts and works remotely with businesses across the United States. Everything is set up and managed for you; there is no software for you to learn.
Yes. Your domain always stays yours. Awava hosts and manages the site, and you can buy the website code outright if you ever want to host it yourself.
BY STATE

Call-recording and texting rules where you work.

An AI receptionist works in every state, but the rules on recording calls and sending sales texts differ. Each state page links the statutes and shows how Awava sets things up there. Weighing a live answering service instead? See AI receptionist vs answering service.

All states

BOOK A CALL

See where your med spa stands.

The free audit shows who Google and the AI assistants name for your service and town, and what would change that.

Or text us — we answer in seconds.

Talk to the AI nowGet started