An AI Receptionist for Property Management Companies
Awava sets up an AI receptionist that answers your property management line 24/7: it logs maintenance requests with the unit and the problem, alerts your on-call contact about emergencies by your rules, answers leasing questions from the answers you approve and books showings, plus a website for owners and renters. The AI Receptionist is included in AI Pro ($1,997 setup plus $397 a month), or $97 a month added to the Website or Core plan.
Or call (978) 630-7976 right now: an AI answers. That’s the demo.
Live demo: a tenant’s late-night maintenance call.
Tenants call at all hours, and you can’t tell what’s urgent until you answer.
Most after-hours calls are a dripping tap or a question about rent, but one of them is water coming through a ceiling, and you only find out by picking up. Meanwhile, the people looking to rent call in the evenings and on weekends, when the office is closed.
WHERE THE DAY GOES
- After-hours maintenance calls, urgent and not.
- Leasing inquiries in the evening and on weekends.
- Back-and-forth texting to schedule showings.
- Lease renewals that need chasing every month.
Six jobs an AI employee can take off your plate.
Each one is set up for you and runs on its own. You see the booked work and a short summary, not another app to check.
TIME BACK
After-hours maintenance
Every maintenance call gets answered, with the unit, the problem and photos logged, so routine requests wait for morning without a phone call.
MORE REVENUE
Emergencies routed fast
Anything your rules call an emergency alerts your on-call contact right away, with the details already collected.
MORE REVENUE
Leasing inquiries 24/7
Rental questions in the evening and on weekends get answered from your approved answers, so prospects don’t move on to the next listing.
TIME BACK
Showings without the back-and-forth
Showings get booked into your calendar with a confirmation and a reminder.
MORE REVENUE
Lease renewals
Tenants get renewal reminders before their lease ends, so fewer units sit empty.
MORE REVENUE
Owner leads
Owners looking for a manager get a reply in seconds and an easy way to book a call.
A website for owners looking for a manager and renters looking for a home.
Every Awava site is custom: your company, your services and the areas you manage. It is written so Google and AI assistants can tell exactly what you do and where. Tenant records and payments stay in your property management software. See example builds
- For ownersWhat your management includes and how to get a proposal.
- Available rentalsYour current listings, or a link to wherever you post them.
- For tenantsHow to request maintenance and where to pay rent, linked to the portal you use.
- Areas you manageA page for each town or neighborhood, so owners nearby find you.
- ReviewsYour Google reviews, shown where owners decide.
Every call, text and form answered, booked and followed up.
Installed, connected to your number and website, and managed for you.
AI Receptionist
Answers 24/7, takes the unit and the problem, alerts your on-call contact about emergencies and answers leasing questions you approve.
How it worksMissed Call Text Back
When the line is busy, the caller gets a text from your number within seconds asking what they need.
How it worksAI Lead Follow-Up
Rental inquiries and owner leads from your website and Google get a reply in seconds and an easy way to book.
How it worksGoogle Review Automation
Asks for a Google review after a move-in or a finished repair.
How it worksWork from the customers you already have.
Pre-written texts and emails for property managers. Edit them or send as is. About campaigns
- Lease renewalsReminders before leases end, with an easy way to reply.
- Building noticesOne text to every tenant about a water shutoff, snow removal or an inspection.
- Showing follow-upA check-in with everyone who toured a unit and hasn’t applied.
Three plans. Month to month.
All plans cancel with 30 days’ notice. The setup or build fee is charged once.
- Website · $2,497 one-time + $29/moThe custom website, hosted and managed.
- Core · $1,297 setup + $297/moThe website plus missed call text back, review requests and one lead inbox.
- AI Pro · $1,997 setup + $397/moEverything in Core plus an AI agent that answers every lead in seconds and the AI Receptionist for live calls.
- AI Receptionist on Website or Core · $97/moLive 24/7 call answering, added to either plan.
Questions property managers ask us.
Call-recording and texting rules where you work.
An AI receptionist works in every state, but the rules on recording calls and sending sales texts differ. Each state page links the statutes and shows how Awava sets things up there. Weighing a live answering service instead? See AI receptionist vs answering service.
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