TEXT-BACK

Instant Missed-Call Recovery

Your missed caller gets a useful text from your business number before they call the next contractor.

Awava • Ridgeline RoofingText message · SMS

Live demo — the same automated conversation your missed calls get.

WHAT THIS FIXES

A missed call is not a small thing.

Your customer hangs up, calls the next contractor, and you may never know what the job was worth. Awava turns that missed call into a live text conversation while the customer is still in buying mode.

WHERE YOU LOSE MONEY

  • You are on a roof, under a house, or driving with the radio on.
  • After hours and weekends — when emergencies actually happen.
  • Two calls at once. One of them goes nowhere.
  • Voicemail full, or the greeting nobody waits through.
HOW IT WORKS

Three steps, handled for you.

01

The call goes unanswered

Busy, after hours, or you simply could not get to it. The system sees the missed call on your existing business number.

02

Awava replies instantly

Your customer gets a direct text from your business number with one useful question about what they need.

03

You get the short version

Awava captures the job, urgency, town, address, and next step, then hands you the summary with the thread attached.

WHAT YOU GET

Installed, connected, and managed for you.

  • Fires on every unanswered callBusy, no-answer, and after-hours — including weekends and holidays.
  • Uses your existing numberNo new number to advertise, no forwarding gymnastics. Texts come from the number your customer called.
  • Two-way texting anywhereTake over from your phone or desktop mid-conversation whenever you want.
  • Business-hours awarenessDifferent messages during work hours, after close, and on weekends.
  • Compliant opt-out handlingSTOP is honored automatically and logged.
  • Owner-ready summaryYou get the short version: who called, what they needed, how urgent it is, and what happens next.
Follow-up sequence — Lead #4821
7:42 PMMissed callInbound from (208) 555-0148. Rang four times. No voicemail left.
7:42 PMText-back sentSorry we missed you — this is Awava with Bluewater Plumbing. What can we help with?
7:43 PMCustomer repliedMy water heater is leaking everywhere.
7:44 PMSlot offeredTech available today 2–4 PM. Address confirmed, shut-off instructions sent.
7:45 PMDispatchedJob on the board. You get alerted. Your customer gets a confirmation text.

A clean view of how this part of the Front Office works once it is connected to your business.

THE RESULT

The point is fewer loose ends.

From missed call to useful text-back, day or night. Call the demo line and watch it happen.

See more results

<15 sec

From missed call to useful text-back, day or night. Call the demo line and watch it happen.

System spec — call (978) 630-7976

PRICE CONTEXT

Included in every Awava plan.

This is not another login, another subscription, or another tool you have to manage. We install it, connect it to your number and website, and keep it running with the rest of Awava.

NEXT STEP

See the full plan, add-ons, and what this replaces.

Pricing is simple on purpose: three plans, one setup fee that yearly prepay waives, and no per-feature upsell.

FAQ

Questions we get about this.

Straight answers on what is included, how it behaves, and what it costs.

Yes. The text comes from the same business number your customer just called — no second number to advertise and no forwarding gymnastics. To your customer it simply reads as you.
On every unanswered call: busy, no-answer, after hours, weekends and holidays. It also knows your hours, so the message during a workday reads differently from the one at 9pm on a Sunday.
Any time. Texting is two-way from your phone or your desktop, so you can take over mid-conversation the moment you are off the roof.
STOP is honored automatically and logged. Opt-outs are handled for you rather than being something you have to remember.
BOOK A CALL

Stop losing your jobs to voicemail.

Twenty minutes. We will show you exactly what your system would look like, what it costs, and what it should return.

Or text us — we answer in seconds.

Talk to the AI nowGet started