Awava
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FOR LAW FIRMS

An AI Receptionist and Legal Intake Assistant for Law Firms

Awava sets up an AI receptionist that answers your firm’s phone 24/7, takes intake details from every new caller and books the consultation, plus a website built so people searching for a lawyer find you. It never gives legal advice. The AI Receptionist is included in AI Pro ($1,997 setup plus $397 a month), or $97 a month added to the Website or Core plan.

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Awava • Brightwater LawText message · SMS

Live demo: a missed call from someone who wants a consultation.

WHAT IT COSTS YOU

Someone who needs a lawyer keeps calling until a person answers.

People call a firm right after something happens: an accident, an arrest, a letter in the mail. If they reach voicemail, they try the next firm on the list. The calls most likely to be missed come after hours and while you’re in court.

WHERE FIRMS LOSE NEW CLIENTS

  • Calls while you’re in court or with a client.
  • Evenings and weekends, when many people finally make the call.
  • Intake details on sticky notes instead of in one place.
  • Consultations booked but never confirmed, so people don’t show.
WHAT AI DOES FOR YOU

Six jobs an AI employee can take off your plate.

Each one is set up for you and runs on its own. You see the booked work and a short summary, not another app to check.

MORE REVENUE

24/7 intake

Every caller is answered, their intake details are captured and the consultation is booked, including the evening and weekend calls most firms miss.

TIME BACK

Screening by your criteria

The AI asks about practice area, location and timing, so your attorneys spend consultation time on matters you take. Others get a polite message you approve.

MORE REVENUE

Consultations that show up

Confirmation and reminder texts, with what to bring, mean fewer empty consultation slots.

MORE REVENUE

Web and chat inquiries

Form and chat inquiries get answered in seconds, not the next business day, while the person is still deciding who to hire.

MORE REVENUE

Follow-up after the consultation

People who met with you but haven’t signed get a respectful follow-up, so a good matter doesn’t slip away by silence.

MORE REVENUE

Reviews when a matter closes

Satisfied clients are asked for a Google review at the right time, which is what people read before they call a lawyer.

THE WEBSITE

A website built for the searches that turn into consultations.

Every Awava site is custom: your firm, your practice areas and the towns you serve. It is written so Google and AI assistants can tell exactly what kinds of matters you take and where. You approve every word, so it fits your state’s attorney advertising rules. See example builds

  • A page for each practice areaPersonal injury, family law, estate planning, criminal defense or whatever you practice, each with its own title and FAQ.
  • Attorney biosYour background, bar admissions and the clients you help.
  • A page for each town you serveWritten about that place, so you can rank where your clients live.
  • Reviews and proofYour Google reviews and memberships, shown where people decide.
  • A clear consultation pathCall, text or book a consultation from every page, on a phone.
THE FRONT OFFICE

Every call, text and form answered, booked and followed up.

Installed, connected to your number and website, and managed for you.

AI Receptionist

Answers every call 24/7, collects contact details and the type of matter, and books the consultation. Urgent matters can transfer to you with a summary.

How it works

AI Lead Follow-Up

Replies to every web form, Google and social inquiry in seconds and follows up until a consultation is booked.

How it works

Missed Call Text Back

If a call is missed, the caller gets a text from your number within seconds, before they dial the next firm.

How it works

Google Review Automation

Asks satisfied clients for a Google review when their matter closes.

How it works
CAMPAIGNS

Work from the customers you already have.

Pre-written texts and emails for law firms. Edit them or send as is. About campaigns

  • Consultation remindersConfirmation and reminder texts, so booked consultations show up.
  • Inquiries that went quietA polite follow-up to people who asked about a matter and stopped replying.
  • Past clientsA periodic check-in, so former clients think of you when they or a friend need a lawyer.
PRICING

Three plans. Month to month.

All plans cancel with 30 days’ notice. The setup or build fee is charged once.

See full pricing
  • Website · $2,497 one-time + $29/moThe custom website, hosted and managed.
  • Core · $1,297 setup + $297/moThe website plus missed call text back, review requests and one lead inbox.
  • AI Pro · $1,997 setup + $397/moEverything in Core plus an AI agent that answers every lead in seconds and the AI Receptionist for live calls.
  • AI Receptionist on Website or Core · $97/moLive 24/7 call answering, added to either plan.
FAQ

Questions law firms ask us.

A website on its own is $2,497 one-time plus $29 a month for hosting and management. The Core plan includes the website plus missed call text back, review requests and one lead inbox for $1,297 setup and $297 a month. AI Pro adds an AI agent that answers every web and social lead plus the AI Receptionist for $1,997 setup and $397 a month; on Website or Core the AI Receptionist is $97 a month. Full details are on the pricing page.
No. It is set up to take intake details and book consultations only. It tells callers an attorney will review their situation, never says whether they have a case, and tells anyone who asks that it is an AI.
Whatever your intake needs: name, phone, email, the type of matter and how they found you, plus the names of other parties if you want them for your conflict check. You decide the questions, and every call comes with a summary.
Yes. Awava is founder-led from Central Massachusetts and works remotely with businesses across the United States. Everything is set up and managed for you; there is no software for you to learn.
Yes. Your domain always stays yours. Awava hosts and manages the site, and you can buy the website code outright if you ever want to host it yourself.
BY STATE

Call-recording and texting rules where you work.

An AI receptionist works in every state, but the rules on recording calls and sending sales texts differ. Each state page links the statutes and shows how Awava sets things up there. Weighing a live answering service instead? See AI receptionist vs answering service.

All states

MassachusettsFloridaCaliforniaTexasNew YorkWashingtonMarylandPennsylvaniaIllinoisConnecticutOklahoma
OTHER INDUSTRIES

Built for other industries too.

All industries

Real estate agents

An AI receptionist that answers sign calls and books showings, plus instant replies to every lead.

See the page

Medical practices

An AI front desk that books new patients and answers routine questions, day and night.

See the page

Dentists

An AI front desk that books new patients, cleanings and emergency visits.

See the page

Med spas

An AI assistant that answers calls and Instagram messages at night and books consultations.

See the page

Chiropractors

An AI receptionist that books new-patient exams while you’re adjusting.

See the page

Accountants and CPAs

An AI receptionist that answers through tax season and books new clients.

See the page

Insurance agents

An AI receptionist that takes quote details and books a call with a licensed agent.

See the page

Therapists and counselors

Websites for private practices that want to be found by the right clients.

See the page

Life coaches

An AI assistant that answers every message and books discovery calls.

See the page

Roofers

An AI receptionist and website for storm weeks and estimate follow-up.

See the page

HVAC companies

An AI receptionist for no-heat and no-cool calls, plus an HVAC website.

See the page

Plumbers

An AI receptionist and instant text back for emergencies, plus a plumbing website.

See the page

Electricians

An AI receptionist for outages and quote requests, plus an electrician website.

See the page

Landscapers

Every spring quote request answered and booked, plus a landscaping website.

See the page

Remodelers

Consults booked first and every proposal followed up, plus a remodeling website.

See the page

Property managers

A 24/7 AI line for maintenance requests and leasing questions.

See the page

Salons and barbershops

An AI receptionist that books clients while you work and answers Instagram.

See the page
BOOK A CALL

See where your firm stands.

The free audit shows who Google and the AI assistants name for your service and town, and what would change that.

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