AI Lead Follow-Up
Your forms, Google messages, emails, and DMs get a fast, human-like reply and keep getting worked until the lead answers, books, or opts out.
Diagram: every lead source funnels into one follow-up sequence. A text goes out in 47 seconds, five touches run across eight days over text and email, then long-term nurture continues out to twelve months. Any reply stops it and hands the thread to you.
“Hi Marcus — Ridgeline Roofing. Got your roof inspection request.”
“Still happy to swing by. Thursday morning or Friday afternoon?”
“A year since we quoted that roof — want us to take another look?”
Your lead replies, it stops — the thread hands over to you.
Every source lands on one clock — text and email, 47 seconds to twelve months, stopping the second your lead replies.
Your lead is not waiting around for you.
A form fill at 10:40 AM that gets answered at 6 PM is usually not the same opportunity. Your customer has already called two more contractors. Awava replies quickly, asks the right questions, keeps following up, and gives you the clean thread when the lead is ready.
WHERE YOU LOSE MONEY
- Leads scattered across email, Google, Facebook, texts and voicemail.
- The first reply happens whenever you or your team get to a laptop.
- One follow-up attempt, then a good job quietly disappears.
- No clean view of which source produced the jobs you actually won.
Three steps, handled for you.
Everything lands in one inbox
Your calls, texts, web forms, Google Business messages, and social leads. One thread per person, on your phone and your desktop.
The first reply goes out in seconds
Personalized to the service your customer asked about, sent before they open the next tab. Most conversations are underway inside a minute.
The sequence keeps going
Five touches across eight days, text and email, spaced like a human would space them. The moment your lead replies, the sequence stops and you take over.
And it does not stop at day eight
Your quiet lead moves into long-term nurture — a check-in four weeks later, then a rhythm that runs up to a year. Most contractors give up after one voicemail. This is the difference between a lead you lost and a job you booked in March.
Installed, connected, and managed for you.
- One thread per customerYour forms, Google messages, emails, DMs, calls, and texts stay connected.
- Fast first replyA useful, human-like response goes out while your customer is still paying attention.
- Qualification questionsAwava captures service type, town, urgency, address, and timing.
- Multi-touch follow-upText and email continue naturally until your lead responds or opts out.
- Long-term nurtureQuiet leads are not dropped just because they were not ready today.
- Hot lead alertsEmergency language and high-value jobs get surfaced immediately.
- Source trackingYou see where the booked job came from, not just where a click came from.
A clean view of how this part of the Front Office works once it is connected to your business.
The point is fewer loose ends.
The follow-up sequence on every lead — then long-term nurture. It stops the moment your lead replies.
The follow-up sequence on every lead — then long-term nurture. It stops the moment your lead replies.
Included in every Awava plan.
This is not another login, another subscription, or another tool you have to manage. We install it, connect it to your number and website, and keep it running with the rest of Awava.
NEXT STEP
See the full plan, add-ons, and what this replaces.
Pricing is simple on purpose: three plans, one setup fee that yearly prepay waives, and no per-feature upsell.
Questions we get about this.
Straight answers on what is included, how it behaves, and what it costs.
Useful reads before you decide.
Short posts that explain the money behind missed leads, local search, reviews, and faster response.
The five-minute rule for lead response
Why fast response changes who gets the job.
Read articleWhat a missed call actually costs you
Do the math before you spend another dollar on ads.
Read articleHow to get 100 Google reviews hands-free
Timing, channel and friction — without awkward face-to-face asks.
Read articleOther parts of the Front Office.
High-End Lead-Capture Website
Your premium 10-20 page site, built to earn trust, capture inquiries, and feed Awava.
View productInstant Missed-Call Recovery
Your missed caller gets a useful text before they call the next contractor.
View productAutomated 5-Star Review Requests
Your finished jobs get a satisfaction check and the right Google review ask.
View productYour customers should hear from you before they hear from the next contractor.
Twenty minutes. We will show you exactly what your system would look like, what it costs, and what it should return.